Frequently Asked Questions
Coast Learning Helpdesk > Help Desk > Frequently Asked Questions

Ask a question:


» Category: Music Courses  (Go back)

» Articles in this category:

 
Applet test not recording (Music courses) Article rated 3.3/5.0
If you are taking an applet test and any other applet is open (e.g., another test, skill tests, interactive player, etc.) at the same time, your final score may not get recorded. When taking an applet...
Book Information (Music courses) Article rated 4.2/5.0
History of Rock and Roll Music Online (2nd Edition)ISBN 978-0-7575-7400-9 by Donald Megill and David MegillIntroduction to Jazz Online Pack W/ 3 CD Set  (3rd Edition)ISBN 978-1-4652-0595-7by Dona...
MIDI plug-in missing in Mac 10.8 Mountain Lion or 10.9 Mavericks Article rated 4.2/5.0
If you are unable to access listening tests or practice room activities on a Mac computer running OS 10.8 (Mountain Lion) or 10.9 (Mavericks), you will need to access this content using a Mac run...
Why am I having difficulty completing the Listening Tests in my Music course? Article rated 5.0/5.0
The Listening tests are quite large and takes up a lot of memory. Make sure the only thing up on your computer is the test. For the duration of the test, you should shut down all other programs or app...
Why am I getting the message "Preload failed. Please reload the activity"? Article rated 5.0/5.0
If you are getting the error message ""Preload failed. Please reload the activity. If the problem persists, please contact Help Desk. (Error: undefined)," your Internet connection is too slow (under 1...
How do I listen to the tracks on the music CDs for my course? Article rated 5.0/5.0
You have two ways of listening to the music CDs.   First, you can just to listen to them using any CD player. If you choose this method, you will need to follow along by reading the listening n...
Why are my music tests not loading? Article rated 3.3/5.0
The music tests make use of the Java Plugin, which may become out of date or require special configuration.  Please follow the following directions: Find the Java Control PanelWindows 8Use se...
Why can't I see my grades on the Skills test activities in my Music course? Article rated 4.6/5.0
Skills tests are not recorded in the grade book. Once completed, students will be able to view the results but these results are not recorded along with other entries in the grade book. These skills ...
Why is the piano keyboard missing when I am submitting an answer in the Practice Room? Article rated 5.0/5.0
You need to submit your answer by typing in the gray rectangle in the lower right-hand corner of the window. This is probably the place you were expecting to see a piano keyboard, but you need to type...
What should I do if I have a problem with QuickTime in my Music course?--no sound or "?" appears over logo Article rated 5.0/5.0
On your Windows computer, follow these directions: 1. Open Quicktime Player 2. Click on Edit and select Preferences and select Quicktime preferences 3. Select the Advanced tab 4. Under Video selec...
 

 
Powered by Help Desk Software HESK - brought to you by Help Desk Software SysAid