Frequently Asked Questions
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What should I do if I get an "Incorrect sesskey" error?

Solution

If you are receiving the message "Incorrect sesskey, form not submitted," you need to change your browser preferences settings to allow cookies within your browser.

 

For Firefox:

1.  Go to "Tools."

2.  Select "Options."

3.  Select the "Privacy" tab.

4.  Under "History," select “Use Custom settings for history.”

5.  Make sure that the “Accept cookies from sites” box is checked.

6.  Click "OK."

7.  Close Firefox and then relaunch the browser and return to your course.

 

For Internet Explorer 8:

1.  From the Tools menu, or the Tools drop-down in the upper right, choose "Internet Options."

2.  Click the "Security" tab.

3.  Click "Custom Level."

4.  Scroll to the "Scripting" section of the list. Click "Enable."

5.  Close Explorer and then relaunch the browser and return to your course.

 

For Internet Explorer 9 and higher:

1.  Go to the "Tools" option on Menu bar (on the upper right).

2.  From the Tools drop-down, choose "Internet Options."

3.  Click the "Privacy" tab.

4.  Under "Settings," move the button to "Medium."

5.  Click on "Apply" to save the setting. 

6.  Close Explorer and then relaunch the browser and return to your course.

 
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Article details
Article ID: 29
Category: Knowledgebase
Date added: 2014-01-16 10:58:42
Views: 8846
Rating (Votes): Article rated 4.4/5.0 (64)

 
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